City offices closed on Heritage Day

18 September 2024

The City’s customer offices will be closed on Tuesday, 24 September 2024, for Heritage Day. Customers are encouraged to make use of the City’s e-Services and convenient online payment options where possible.

The City's municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed for the public holiday. Customer offices in the Lansdowne Corner Mall, Liberty Promenade Mall, and Table Bay Mall will also be closed.

‘We encourage residents to check the City’s website or to call ahead before visiting the nearest office if in doubt and remind them of our e-Services options. Customers are urged to settle their accounts by using the QR code on their invoices which allows access to the payment portal for an accurate, efficient and secure payment process.

‘We are committed to improving our offerings to residents and again encourage customers to make use of our online payment options. Thank you to our account holders for their continued support and payments,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.

Residents may access the online booking system at https://bookings.capetown.gov.za to book an appointment. See this short YouTube video on how to schedule an appointment: https://bit.ly/3WH8j5o

Contacts

To register for eServices visit: https://eservices.capetown.gov.za/irj/portal

For motor vehicle registration and licensing assistance: Vehicle.Licence@capetown.gov.za

For municipal and City rental payments:

Online: www.Easypay.co.za or www.powertime.co.za

Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.

EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference

Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops

ATM: Contact your bank to add the City as an ATM beneficiary

For more information on QR code payments, please see the user’s guide: https://bit.ly/3MhZXgT

End

Published by:
City of Cape Town, Media Office

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